A Hotfix is being released today (June 26th) to address several stability and performance issues with Age of Empires IV since the launch of Season Five. Below is a short list of fixes found in this build.
Please Note: As part of downloading to this new Hotfix build, any saved games and observable matches made on previous builds will be unable to be loaded or replayed.
Thanks again to our amazing community members, all of whom have helped to make Age of Empires what it is today!
—The Age of Empires Team
Remember that you’ll need to update your game in the Microsoft Store:
- Open the Microsoft Store.
- Click the [∙ ∙ ∙ ] symbol next to your profile picture.
- Select Downloads and updates.
- Press the Get updates button to automatically detect, download, and install the latest changes to your game!
- Open the game. The title screen should show you on Build 7.0.5976.
If you are unable to launch the game after downloading the update, make sure you add (or re-add) the Age of Empires IV client or folder as an exception to your firewall and antivirus program. That’s it; you’re ready to play!
Remember that you’ll need to update your game in Steam:
- Open Steam.
- Click on Library to see your games list.
- Click Downloads at the bottom of the Library window.
- [If the new build does not download automatically,] click the Download Now button to manually download the new update.
- Open the game. The title screen should show you on Build 7.0.5976.
That’s it; you’re ready to play!
Remember that you’ll need to update your game in the Xbox App for Windows.
- Open the Xbox app.
- Games that are installed show up on the left side of the app.
- Hover over the game or click it, and then select Update.
- [If the new build does not download automatically,] hover over the game, select More Options (…), choose Manage. Under the Files tab, choose the option to Check for Updates.
- Open the game. The title screen should show you on Build 7.0.5976.
That’s it; you’re ready to play!
Still having trouble? Visit our support site!
- Fixed an issue where users on older Nvidia hardware were encountering a crash to a black screen at launch, or a “Failed to find a supported hardware rendering device” pop-up error.
- Fixed an issue where some users reported seeing FPS drops, hitching, or lag during team and late-game matches.
- We believe that reports of CPU usage should be remedied as a result of the Rendering change. Please reach out if you continue to see this.
- Fixed a server connection issue that was causing pop-up errors when users selected Empire Wars in Custom Games (as well as several crafted maps and mods).
- Fixed a crash that some users encountered on Tribute of resources.
- The Stone Shore Ranked Monument reward is no longer missing for all Team Ranks.
- The Surfboard Coat of Arms Sigil reward is no longer missing for Team Ranks Gold and above.